Troubleshooting 'The Game Has Stopped Working' Errors on PS4: Naruto Storm 4 Edition

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When playing games like Naruto Storm 4 on your PlayStation 4 (PS4), sometimes you may encounter frustrating error messages that abruptly end your gaming session. One such error is the infamous 'The game has stopped working' message, which can be quite infuriating, especially when you're in the middle of an intense battle.

In this article, we'll delve into possible causes and solutions for this issue on PS4, with a focus on Naruto Storm 3: Ultimate Shippuden (previously known as Naruto Storm 4) since some methods may still apply to its sequel or other games in the series.

Causes of 'The Game Has Stopped Working' Error

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Before we dive into potential solutions, let's briefly explore what might cause this error:

1. Corrupted game files: Sometimes, a simple re-download and reinstall can resolve issues related to corrupted data.

2. System or software conflicts: Conflicts between different programs running in the background could be responsible for these crashes.

Solutions

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### 1: Reinstalling Naruto Storm 4

If you haven't already tried this straightforward solution, let's begin here:

1. From your PS4 home screen, navigate to 'Settings.'

2. Scroll down and select 'Safe Mode' (it looks like a gear icon).

3. Press the PlayStation button on your controller twice until you see 'Restart in Safe Mode.' Select it.

4. Once back at the login screen, sign into your account again.

### 2: Verifying Game Integrity

Sometimes, corrupted game files can cause these types of issues:

1. From the PS4 home menu, navigate to 'Settings.'

2. Scroll down and select 'System Information.'

Note that if you're unable to access this option due to the error message persisting, try booting your console into Safe Mode first (as described above) before proceeding.

### 3: Clearing Cache & Data

Clearing cache and data can also resolve issues:

1. From the PS4 home menu, navigate to 'Settings.'

2. Scroll down and select 'System.'

From here, scroll down again until you see 'Restore Default Settings.' Be aware that this will erase all settings not saved elsewhere; proceed with caution.

### 4: Reinstalling Fortnite (Yes, Really)

This might sound nonsensical at first glance, but hear us out:

1. From the PS4 home menu, navigate to 'Settings.'

2. Scroll down and select 'System.'

Then, scroll down once more until you see 'Manage App Data.' Here, locate any references to Naruto Storm 3: Ultimate Shippuden (or whatever version of the game is causing issues) or simply delete everything under this category.

### 5: Contacting Support

If none of these steps resolve your issue, it's time to reach out for professional help:

1. Head over to Sony's official support website at 'www.sony.com/ps4-support'(http://www.sSony.com/PS4-Support).

2. Navigate through the various categories until you find 'Game Won't Launch' or something similar.

3. Follow any additional troubleshooting steps provided for your specific model of PS4.

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In conclusion, encountering errors like this can be frustrating, especially when playing a favorite game like Naruto Storm 4 on your PS4. By following these simple yet effective solutions outlined above, you should be able to identify and potentially resolve the issue at hand without needing more advanced technical intervention from Sony's support team.

Remember that sometimes, simply restarting or re-downloading a game can work wonders!

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